Degraded performance of Transactional APIs

Resolved
Partial outage
Started over 1 year ago Lasted about 3 hours

Affected

API
Updates
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Update

    Previous fix only had partial recovery. Migrating to a new cluster with higher network bandwidth allowance and shards.

  • Monitoring
    Monitoring

    We implemented a fix by stopping non critical services consuming Redis network bandwidth

  • Identified
    Identified

    We are seeing issues with Redis Cluster. Working with AWS support to mitigate the issue.

  • Investigating
    Investigating

    We are seeing timeouts for multiple APIs and investigating the root cause.