Juspay - Degraded Performance of Create Order API – Incident details

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Degraded Performance of Create Order API

ResolvedDegraded performance4 minutes

Affected

API

Degraded performance from 2:19 AM to 2:23 AM

  • ResolvedUTC

    We just resolved the issue!

  • MonitoringUTC

    We are currently monitoring the performance of API.

  • IdentifiedUTC

    AWS confirmed that there was an underlying hardware issue on one of our nodes and it therefore failed over to a replica node.

  • InvestigatingUTC

    We observed a degraded performance of create order API and we are investigating the issue.