Juspay - APIs Outage – Incident details

All systems operational

APIs Outage

Resolved
Major outage
Started over 3 years agoLasted 11 minutes

Affected

API

Major outage from 5:23 PM to 5:34 PM

Updates
  • Resolved
    UTC
    Resolved

    An error in our logging system caused the instance buffer to be filled and hence was causing the instances to crash. We restarted the instances and cleared the buffer to bring the system back. In parallel, we fixed the issue with the logging system.

  • Investigating
    UTC
    Investigating

    We are observing outage of multiple core APIs and investigating the root cause.

  • Monitoring
    UTC
    Monitoring

    We are observing outage of multiple core APIs and investigating the root cause.