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    <title>Juspay Status - Incident history</title>
    <link>https://status.juspay.in</link>
    <description>Juspay</description>
    <pubDate>Wed, 27 May 2026 05:20:00 +0000</pubDate>
    
<item>
  <title>Core APIs experienced timeouts</title>
  <description>
    Type: Incident
    Duration: 2 minutes

    Affected Components: SDK, API, Payment Page
    May 27, 05:20:00 GMT+0 - Investigating - We are currently investigating this incident. May 27, 05:22:00 GMT+0 - Resolved - The issue was caused by an automated failover that occurred in our KV infrastructure hosted on AWS, which led to temporary increase in 5XX errors. The system detected an issue with primary nodes and automatically promoted replicas to maintain service continuity. The failover completed automatically, and all systems recovered without manual intervention. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 minutes</p>
    <p><strong>Affected Components:</strong> , , </p>
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:20:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:22:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  The issue was caused by an automated failover that occurred in our KV infrastructure hosted on AWS, which led to temporary increase in 5XX errors. The system detected an issue with primary nodes and automatically promoted replicas to maintain service continuity. The failover completed automatically, and all systems recovered without manual intervention..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 27 May 2026 05:20:00 +0000</pubDate>
  <link>https://status.juspay.in/incident/cmpo4wi9900quphm6dkd9x4zn</link>
  <guid>https://status.juspay.in/incident/cmpo4wi9900quphm6dkd9x4zn</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 3 minutes

    Affected Components: Sandbox
    Mar 26, 14:30:56 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 26, 14:33:47 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:30:56&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:33:47&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 26 Mar 2026 14:30:56 +0000</pubDate>
  <link>https://status.juspay.in/incident/cmn7kldim004mkcr4nif2sajz</link>
  <guid>https://status.juspay.in/incident/cmn7kldim004mkcr4nif2sajz</guid>
</item>

<item>
  <title>Timeouts observed for Express Checkout APIs</title>
  <description>
    Type: Incident
    Duration: 2 minutes

    Affected Components: Payment Page, API
    Dec 30, 11:34:00 GMT+0 - Identified - Initial analysis indicates hardware failure of one our AWS database writer instances resulting in 504s and timeouts of our APIs. Dec 30, 11:36:00 GMT+0 - Resolved - One of our database writer instances based out of AWS Mumbai DC had a hardware failure. AWS tried to automatically failover the instance to a healthy one, but from the logs we could see that the failover got stuck and hence delayed, causing an intermittent spike in latencies, affecting a small portion of our overall volume.   
  
We are working with AWS to understand why the process was stuck and delayed. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:34:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Initial analysis indicates hardware failure of one our AWS database writer instances resulting in 504s and timeouts of our APIs..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:36:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  One of our database writer instances based out of AWS Mumbai DC had a hardware failure. AWS tried to automatically failover the instance to a healthy one, but from the logs we could see that the failover got stuck and hence delayed, causing an intermittent spike in latencies, affecting a small portion of our overall volume.   
  
We are working with AWS to understand why the process was stuck and delayed..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 30 Dec 2025 11:34:00 +0000</pubDate>
  <link>https://status.juspay.in/incident/cmjsk1i7m01xh29ttalxanx75</link>
  <guid>https://status.juspay.in/incident/cmjsk1i7m01xh29ttalxanx75</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 10 minutes

    Affected Components: Sandbox
    Sep 17, 05:19:44 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. Sep 17, 05:29:47 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 10 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:19:44&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:29:47&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 17 Sep 2025 05:19:44 +0000</pubDate>
  <link>https://status.juspay.in/incident/cmfnj8oio05edo0m5gu1pc26p</link>
  <guid>https://status.juspay.in/incident/cmfnj8oio05edo0m5gu1pc26p</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 11 minutes

    Affected Components: Sandbox
    Sep 17, 04:54:42 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. Sep 17, 04:43:44 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 11 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:54:42&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:43:44&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 17 Sep 2025 04:43:44 +0000</pubDate>
  <link>https://status.juspay.in/incident/cmfnhydu6055tq5vbrba3nh58</link>
  <guid>https://status.juspay.in/incident/cmfnhydu6055tq5vbrba3nh58</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 4 minutes

    Affected Components: Sandbox
    Sep 16, 19:37:43 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. Sep 16, 19:41:44 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:37:43&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:41:44&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 16 Sep 2025 19:37:43 +0000</pubDate>
  <link>https://status.juspay.in/incident/cmfmyg75r00hnv2nq9fs1wfam</link>
  <guid>https://status.juspay.in/incident/cmfmyg75r00hnv2nq9fs1wfam</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 3 minutes

    Affected Components: Sandbox
    Sep 16, 19:28:43 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. Sep 16, 19:31:41 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:28:43&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:31:41&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 16 Sep 2025 19:28:43 +0000</pubDate>
  <link>https://status.juspay.in/incident/cmfmy4m0b00ihdnhe4a6eu110</link>
  <guid>https://status.juspay.in/incident/cmfmy4m0b00ihdnhe4a6eu110</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 4 minutes

    Affected Components: Sandbox
    Sep 16, 19:15:46 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. Sep 16, 19:19:45 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:15:46&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:19:45&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 16 Sep 2025 19:15:46 +0000</pubDate>
  <link>https://status.juspay.in/incident/cmfmxnyu700d0e6myasc8vbez</link>
  <guid>https://status.juspay.in/incident/cmfmxnyu700d0e6myasc8vbez</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 2 minutes

    Affected Components: Sandbox
    Sep 16, 18:07:47 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. Sep 16, 18:09:42 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:07:47&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:09:42&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 16 Sep 2025 18:07:47 +0000</pubDate>
  <link>https://status.juspay.in/incident/cmfmv8jqr014w13o70ftxvl8n</link>
  <guid>https://status.juspay.in/incident/cmfmv8jqr014w13o70ftxvl8n</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 4 minutes

    Affected Components: Sandbox
    Sep 16, 17:58:43 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. Sep 16, 18:02:59 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:58:43&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:02:59&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 16 Sep 2025 17:58:43 +0000</pubDate>
  <link>https://status.juspay.in/incident/cmfmuwvnl00xh63ng5io2guhk</link>
  <guid>https://status.juspay.in/incident/cmfmuwvnl00xh63ng5io2guhk</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 2 minutes

    Affected Components: Sandbox
    Sep 16, 17:54:41 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. Sep 16, 17:52:46 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:54:41&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:52:46&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 16 Sep 2025 17:52:46 +0000</pubDate>
  <link>https://status.juspay.in/incident/cmfmup89k00jd10hy0hlrmcgt</link>
  <guid>https://status.juspay.in/incident/cmfmup89k00jd10hy0hlrmcgt</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 2 hours and 17 minutes

    Affected Components: Sandbox
    Jun 4, 13:21:42 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. Jun 4, 13:19:25 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 17 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:21:42&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:19:25&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 4 Jun 2025 13:19:25 +0000</pubDate>
  <link>https://status.juspay.in/incident/cmbhz53ye0003235v5304svge</link>
  <guid>https://status.juspay.in/incident/cmbhz53ye0003235v5304svge</guid>
</item>

<item>
  <title>Latency spike in APIs</title>
  <description>
    Type: Incident
    Duration: 20 minutes

    Affected Components: API
    May 6, 09:50:00 GMT+0 - Investigating - We are currently investigating this incident. May 6, 10:10:00 GMT+0 - Resolved - Some of our APIs had experienced spike in latency due to high DB load. This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 20 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:50:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:10:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Some of our APIs had experienced spike in latency due to high DB load. This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 6 May 2025 09:50:00 +0000</pubDate>
  <link>https://status.juspay.in/incident/cmafahvvg00ml26huerk396e1</link>
  <guid>https://status.juspay.in/incident/cmafahvvg00ml26huerk396e1</guid>
</item>

<item>
  <title>Latency spike in APIs</title>
  <description>
    Type: Incident
    Duration: 1 hour

    Affected Components: API
    May 5, 13:20:00 GMT+0 - Investigating - We are currently investigating this incident. May 5, 14:15:00 GMT+0 - Resolved - Some of our APIs had experienced spike in latency due to high DB load. This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:20:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:15:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Some of our APIs had experienced spike in latency due to high DB load. This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 5 May 2025 13:20:00 +0000</pubDate>
  <link>https://status.juspay.in/incident/cmafa6xyl00q894cp8as8h8sc</link>
  <guid>https://status.juspay.in/incident/cmafa6xyl00q894cp8as8h8sc</guid>
</item>

<item>
  <title>API isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 8 hours and 14 minutes

    Affected Components: API
    Jan 21, 08:26:10 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 21, 08:34:24 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 8 hours and 14 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:26:10&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  API cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:34:24&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  API is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 21 Jan 2025 08:26:10 +0000</pubDate>
  <link>https://status.juspay.in/incident/cm667nua50045cbci5dgt7x4l</link>
  <guid>https://status.juspay.in/incident/cm667nua50045cbci5dgt7x4l</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 7 hours and 59 minutes

    Affected Components: Sandbox
    Nov 22, 12:25:45 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 22, 12:33:43 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 hours and 59 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:25:45&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:33:43&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 22 Nov 2024 12:25:45 +0000</pubDate>
  <link>https://status.juspay.in/incident/cm3spstmr0030vyul3nzdpyjx</link>
  <guid>https://status.juspay.in/incident/cm3spstmr0030vyul3nzdpyjx</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 3 hours and 2 minutes

    Affected Components: Sandbox
    Sep 2, 09:55:47 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. Sep 2, 09:58:49 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 2 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:55:47&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:58:49&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 2 Sep 2024 09:55:47 +0000</pubDate>
  <link>https://status.juspay.in/incident/cm0ktrytt000jjx902i983uta</link>
  <guid>https://status.juspay.in/incident/cm0ktrytt000jjx902i983uta</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 59 minutes

    Affected Components: Sandbox
    Aug 17, 14:20:40 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. Aug 17, 14:19:42 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 59 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:20:40&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:19:42&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sat, 17 Aug 2024 14:19:42 +0000</pubDate>
  <link>https://status.juspay.in/incident/clzy85qhs00nlfoeuuv14ymsn</link>
  <guid>https://status.juspay.in/incident/clzy85qhs00nlfoeuuv14ymsn</guid>
</item>

<item>
  <title>API isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 9 minutes

    Affected Components: API
    Aug 15, 04:12:59 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Aug 15, 04:13:07 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 9 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:12:59&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  API cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:13:07&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  API is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 15 Aug 2024 04:12:59 +0000</pubDate>
  <link>https://status.juspay.in/incident/clzurlsu62915ggnedk6yfgf9</link>
  <guid>https://status.juspay.in/incident/clzurlsu62915ggnedk6yfgf9</guid>
</item>

<item>
  <title>Intermittent fluctuations in Express Checkout APIs</title>
  <description>
    Type: Incident
    Duration: 9 minutes

    Affected Components: API
    Aug 6, 15:36:00 GMT+0 - Investigating - We are currently investigating this incident. Aug 6, 15:49:00 GMT+0 - Resolved - This incident has been resolved. We are root causing the issue at the moment. Thank you for your patience.  
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 9 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:36:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:49:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved. We are root causing the issue at the moment. Thank you for your patience. .&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 6 Aug 2024 15:36:00 +0000</pubDate>
  <link>https://status.juspay.in/incident/clzippu0b226928htn72f7zqn8c</link>
  <guid>https://status.juspay.in/incident/clzippu0b226928htn72f7zqn8c</guid>
</item>

<item>
  <title>Intermittent fluctuations in Express Checkout APIs </title>
  <description>
    Type: Incident
    Duration: 7 minutes

    Affected Components: API
    Aug 6, 15:18:00 GMT+0 - Investigating - We are currently investigating this incident. Aug 6, 15:25:00 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:18:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:25:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 6 Aug 2024 15:18:00 +0000</pubDate>
  <link>https://status.juspay.in/incident/clzmfoavs707730gzofiqvsp5mm</link>
  <guid>https://status.juspay.in/incident/clzmfoavs707730gzofiqvsp5mm</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 2 days, 10 hours and 4 minutes

    Affected Components: Sandbox
    Jul 25, 12:43:45 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 25, 13:41:48 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 days, 10 hours and 4 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:43:45&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:41:48&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 25 Jul 2024 12:43:45 +0000</pubDate>
  <link>https://status.juspay.in/incident/clz19lr1e85293qmopfu49e9in</link>
  <guid>https://status.juspay.in/incident/clz19lr1e85293qmopfu49e9in</guid>
</item>

<item>
  <title>Intermittent fluctuations in core APIs </title>
  <description>
    Type: Incident
    Duration: 24 minutes

    Affected Components: API
    Jul 24, 16:09:00 GMT+0 - Investigating - We are experiencing intermittent fluctuations in some of our core APIs. We are root causing at the moment.  Jul 24, 16:15:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. There seems to be high connections to our transactions database. We are trying to reduce the connections.  Jul 24, 16:30:00 GMT+0 - Resolved - This incident has been resolved. We are monitoring the health of the APIs.  
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 24 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:09:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are experiencing intermittent fluctuations in some of our core APIs. We are root causing at the moment. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:15:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are continuing to work on a fix for this incident. There seems to be high connections to our transactions database. We are trying to reduce the connections. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved. We are monitoring the health of the APIs. .&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 24 Jul 2024 16:09:00 +0000</pubDate>
  <link>https://status.juspay.in/incident/clz033xjc161387h8ll7fptjs75</link>
  <guid>https://status.juspay.in/incident/clz033xjc161387h8ll7fptjs75</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 1 day, 1 hour and 16 minutes

    Affected Components: Sandbox
    Apr 29, 08:48:42 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. Apr 29, 09:13:57 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 day, 1 hour and 16 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 29&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:48:42&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 29&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:13:57&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 29 Apr 2024 08:48:42 +0000</pubDate>
  <link>https://status.juspay.in/incident/clvkpwczs51821kfoffh8b6yq0</link>
  <guid>https://status.juspay.in/incident/clvkpwczs51821kfoffh8b6yq0</guid>
</item>

<item>
  <title>Sandbox isn&#039;t accessible at the moment (automated)</title>
  <description>
    Type: Incident
    Duration: 5 days, 11 hours and 41 minutes

    Affected Components: Sandbox
    Feb 2, 16:02:04 GMT+0 - Investigating - Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 2, 18:13:44 GMT+0 - Resolved - Sandbox is now operational! This update was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 days, 11 hours and 41 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:02:04&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:13:44&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Sandbox is now operational! This update was created by an automated monitoring service..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 2 Feb 2024 16:02:04 +0000</pubDate>
  <link>https://status.juspay.in/incident/cls4u2klw88923icn9tjxiyghv</link>
  <guid>https://status.juspay.in/incident/cls4u2klw88923icn9tjxiyghv</guid>
</item>

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