All systems operational

API

99.99 % uptime
Dec 2022
Jan 2023
Feb 2023

Payment Page

100 % uptime
Dec 2022
Jan 2023
Feb 2023

SDK

100 % uptime
Dec 2022
Jan 2023
Feb 2023

Production Dashboard

100 % uptime
Dec 2022
Jan 2023
Feb 2023

Sandbox

99.98 % uptime
Dec 2022
Jan 2023
Feb 2023

Notice history

Feb 2023

Sandbox isn't accessible at the moment (automated)
  • Resolved
    February 07, 2023 at 1:01 AM

    Sandbox is now operational! This update was created by an automated monitoring service.

  • Investigating
    February 07, 2023 at 12:58 AM

    Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service.

Jan 2023

Degraded Performance of Create Order API
  • Resolved
    January 10, 2023 at 2:23 AM

    We just resolved the issue!

  • Monitoring
    January 10, 2023 at 2:22 AM

    We are currently monitoring the performance of API.

  • Identified
    January 10, 2023 at 2:21 AM

    AWS confirmed that there was an underlying hardware issue on one of our nodes and it therefore failed over to a replica node.

  • Investigating
    January 10, 2023 at 2:19 AM

    We observed a degraded performance of create order API and we are investigating the issue.

SDK isn't accessible at the moment (automated)
  • Resolved
    January 09, 2023 at 12:13 PM

    SDK is now operational! This update was created by an automated monitoring service.

  • Investigating
    January 09, 2023 at 12:12 PM

    SDK cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sandbox isn't accessible at the moment (automated)
  • Resolved
    January 04, 2023 at 4:48 PM

    Sandbox is now operational! This update was created by an automated monitoring service.

  • Investigating
    January 04, 2023 at 4:46 PM

    Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service.

Dec 2022

Sandbox isn't accessible at the moment (automated)
  • Resolved
    December 27, 2022 at 7:34 AM

    Sandbox is now operational! This update was created by an automated monitoring service.

  • Investigating
    December 27, 2022 at 7:28 AM

    Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service.

APIs Outage
  • Resolved
    December 14, 2022 at 5:34 PM

    An error in our logging system caused the instance buffer to be filled and hence was causing the instances to crash. We restarted the instances and cleared the buffer to bring the system back. In parallel, we fixed the issue with the logging system.

  • Monitoring
    December 14, 2022 at 5:15 PM

    We are observing outage of multiple core APIs and investigating the root cause.

  • Investigating
    December 14, 2022 at 5:15 PM

    We are observing outage of multiple core APIs and investigating the root cause.

Production Dashboard isn't accessible at the moment (automated)
  • Resolved
    December 10, 2022 at 8:46 AM

    Production Dashboard is now operational! This update was created by an automated monitoring service.

  • Investigating
    December 10, 2022 at 8:43 AM

    Production Dashboard cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sandbox isn't accessible at the moment (automated)
  • Resolved
    December 05, 2022 at 9:29 AM

    Sandbox is now operational! This update was created by an automated monitoring service.

  • Investigating
    December 05, 2022 at 9:21 AM

    Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service.

Dec 2022 to Feb 2023