Juspay - Notice history

All systems operational

API - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Payment Page - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
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SDK - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Production Dashboard - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Sandbox - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
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Notice history

Dec 2025

Timeouts observed for Express Checkout APIs
  • Resolved
    Resolved

    One of our database writer instances based out of AWS Mumbai DC had a hardware failure. AWS tried to automatically failover the instance to a healthy one, but from the logs we could see that the failover got stuck and hence delayed, causing an intermittent spike in latencies, affecting a small portion of our overall volume.

    We are working with AWS to understand why the process was stuck and delayed.

  • Identified
    Identified

    Initial analysis indicates hardware failure of one our AWS database writer instances resulting in 504s and timeouts of our APIs.

Nov 2025

No notices reported this month

Oct 2025

No notices reported this month

Oct 2025 to Dec 2025

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