Juspay - Notice history

All systems operational

API - Operational

100% - uptime
Nov 2022 ยท 100.0%Dec ยท 99.97%Jan 2023 ยท 100.0%

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Nov 2022
Dec 2022
Jan 2023

Payment Page - Operational

100% - uptime
Nov 2022 ยท 100.0%Dec ยท 100.0%Jan 2023 ยท 100.0%

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Nov 2022
Dec 2022
Jan 2023

SDK - Operational

100% - uptime
Nov 2022 ยท 100.0%Dec ยท 100.0%Jan 2023 ยท 100.0%

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Nov 2022
Dec 2022
Jan 2023

Production Dashboard - Operational

100% - uptime
Nov 2022 ยท 100.0%Dec ยท 99.99%Jan 2023 ยท 100.0%

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Nov 2022
Dec 2022
Jan 2023

Sandbox - Operational

100% - uptime
Nov 2022 ยท 99.97%Dec ยท 99.96%Jan 2023 ยท 99.99%

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Nov 2022
Dec 2022
Jan 2023

Notice history

Jan 2023

Degraded Performance of Create Order API
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We are currently monitoring the performance of API.

  • Identified
    Identified

    AWS confirmed that there was an underlying hardware issue on one of our nodes and it therefore failed over to a replica node.

  • Investigating
    Investigating

    We observed a degraded performance of create order API and we are investigating the issue.

SDK isn't accessible at the moment (automated)
  • Resolved
    Resolved

    SDK is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    SDK cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sandbox isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Sandbox is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service.

Dec 2022

Sandbox isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Sandbox is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service.

APIs Outage
  • Resolved
    Resolved

    An error in our logging system caused the instance buffer to be filled and hence was causing the instances to crash. We restarted the instances and cleared the buffer to bring the system back. In parallel, we fixed the issue with the logging system.

  • Investigating
    Investigating

    We are observing outage of multiple core APIs and investigating the root cause.

  • Monitoring
    Monitoring

    We are observing outage of multiple core APIs and investigating the root cause.

Production Dashboard isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Production Dashboard is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Production Dashboard cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sandbox isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Sandbox is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service.

Nov 2022

Sandbox isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Sandbox is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sandbox isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Sandbox is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sandbox isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Sandbox is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sandbox isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Sandbox is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Sandbox cannot be accessed at the moment. This incident was created by an automated monitoring service.

Nov 2022 to Jan 2023

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