Juspay - APIs Outage – Incident details

APIs Outage

Resolved
Major outage
Started almost 2 years agoLasted 11 minutes

Affected

API

Major outage from 5:23 PM to 5:34 PM

Updates
  • Resolved
    Resolved

    An error in our logging system caused the instance buffer to be filled and hence was causing the instances to crash. We restarted the instances and cleared the buffer to bring the system back. In parallel, we fixed the issue with the logging system.

  • Monitoring
    Monitoring

    We are observing outage of multiple core APIs and investigating the root cause.

  • Investigating
    Investigating

    We are observing outage of multiple core APIs and investigating the root cause.