Juspay - Degraded Performance of Create Order API – Incident details

All systems operational

Degraded Performance of Create Order API

Resolved
Degraded performance
Started over 3 years agoLasted 4 minutes

Affected

API

Degraded performance from 2:19 AM to 2:23 AM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Monitoring
    UTC
    Monitoring

    We are currently monitoring the performance of API.

  • Identified
    UTC
    Identified

    AWS confirmed that there was an underlying hardware issue on one of our nodes and it therefore failed over to a replica node.

  • Investigating
    UTC
    Investigating

    We observed a degraded performance of create order API and we are investigating the issue.